Service/Warranty Request

Please check the manufacturer's warranty before submitting. We can help with warranty on new machines purchased from Southeastern Equipment and Supply. If you bought the machine somewhere else, please contact the seller or the manufacturer. For demo or reconditioned machines having problems within the SES warranty period, fill out the form below and we'll work to resolve it as soon as possible. See our warranty terms.

We refer nationwide on-site service requests to our preferred service partner, Kärcher NA. Their network covers nearly every make and model with planned maintenance, general and emergency repair. Submit the form below and a Kärcher service rep will contact you. You can also reach them directly at service@karcherna.com or 877-527-2437.

Repairs cost too much? Trade in your old machine toward a new or reconditioned one.